Privacy Policy
Last updated 2026-09-03
What we collect, why, and what you can delete. The short version: your characters and worlds are private by default, and you can remove them.
What we collect
Your email and password hash. Photos and videos you upload. The characters you create and the settings you give them. Your worlds, and the memories extracted from them. Usage counts, for quota and billing.
Payment is handled by Stripe. We never see or store your card number.
Who sees your worlds
By default, nobody at YOUWORLD. Support and admin staff cannot read private worlds as a matter of routine access.
There are three exceptions, each of which is logged with who looked and why: you report something, an automated safety check flags content for human review, or we are legally required to look.
Memory is yours to control
Characters remember things about you — that is the product. What she remembers is not presented to you as a list to edit: a world you can rewrite from the outside is not one that was ever running on its own.
What you can do is take a world away. Deleting your account removes the worlds, their timelines and everything she remembers, and that is a deletion of the rows, not a flag that hides them.
Where your data lives
On servers in Singapore. Uploaded media is served from a hard-to-guess address derived from the file's own fingerprint — it is not listed or linked anywhere, but it is not behind a signed link either, so treat that address as the secret it is. Signed, expiring links are on the list below.
To generate a response, we send the relevant part of your world to a model provider. We send what is needed for that turn, not your whole history.
Deleting your data
The account page has both. The export hands you a file with your worlds and their timelines in it. The delete removes the account, the characters, the worlds, the memories and the upload records immediately — it is not a flag, and it propagates to backups on the normal rotation. Payment records are kept, because tax and dispute rules require it.
We keep the minimum billing records the law requires. Those contain amounts and dates, not world content.
GDPR and CCPA
You can request access, correction, export, or deletion. Write to privacy@youhere.live and we will respond within 30 days.
We do not sell personal information.
Questions about this page? legal@youhere.live